Privacy Policy

The Boost Online LLC ("we," "us," or "our") operates the website at https://theboostonline.com and provides technology services including web development, app development, artificial intelligence development, cloud solutions, search engine optimization, and digital marketing. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or submitting information through our contact forms, you acknowledge that you have read and agree to the practices described in this Policy. If you do not agree, please do not use our website or services.

Information You Provide Directly
When you contact us, request a quote, or engage our services, we may collect:

• Full name
• Email address
• Phone number
• Business website URL
• Company name and industry
• Project details and communications
• Billing and payment information (processed via secure third-party processors)
• SMS consent records

Information Collected Automatically
When you visit our website, we may automatically collect:

• IP address and approximate geolocation
• Browser type, version, and operating system
• Pages visited, time spent, and navigation paths
• Referral source (how you found our site)
• Device identifiers
• Cookie and tracking pixel data (see Section 7)

Information from Third Parties
We may receive information about you from analytics providers (e.g., Google Analytics), advertising platforms (e.g., Google Ads, Meta Ads), and social media networks when you interact with our content or advertisements on those platforms.

We use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and improve the web development, AI, cloud, SEO, and digital marketing services you have engaged us for.
• Communication: To respond to your inquiries, send project updates, invoices, and service-related notifications.
• SMS and Text Messaging: If you have provided express written consent, to send you text messages including service updates, appointment reminders, and customer support responses. See our SMS Terms & Conditions for full details.
• Marketing: To send you newsletters, service announcements, or promotional content — only where you have opted in or where we have a legitimate interest and you have not opted out.
• Analytics and Improvement: To understand how visitors interact with our website, diagnose technical issues, and improve our content and services.
• Legal Compliance: To comply with applicable laws, regulations, court orders, or governmental authority requests.
• Security: To detect, prevent, and investigate fraud, abuse, and security incidents.

We do not sell your personal information to third parties.

We may share your personal information only in the following circumstances: Service Providers
We engage trusted third-party vendors who process data on our behalf, including:

• Email and communication platforms (e.g., SMTP providers, Google Workspace)
• Payment processors (e.g., Stripe) — we do not store raw card data
• Cloud hosting and infrastructure providers (e.g., Vercel, AWS, GCP)
• Analytics platforms (e.g., Google Analytics)
• Advertising networks (e.g., Google Ads, Meta Ads) for marketing campaigns
• Project management and CRM tools

All service providers are contractually required to protect your data and use it only as directed by us. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs. Legal Requirements
We may disclose your information if required by law, subpoena, court order, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others. With Your Consent
We may share your information for any other purpose with your explicit consent.

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, the purposes for which we use it, and the third parties with whom we share it.
• Right to Delete: You may request that we delete personal information we hold about you, subject to certain exceptions (e.g., information needed to complete a transaction or comply with legal obligations).
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising. If this practice ever changes, we will provide a "Do Not Sell or Share My Personal Information" link.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to what is necessary to perform our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

How to Submit a Request
To exercise any of the above rights, contact us at:
Email: info@the-boost-online.com
Phone: +1 916-286-9210
Mail: 4451 Gateway Park Blvd, Sacramento, California 95834 We will respond to verifiable consumer requests within 45 days. We may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization.

By checking the SMS consent box on our contact form, you expressly consent under the Telephone Consumer Protection Act (TCPA) to receive text messages from The Boost Online LLC at the phone number you provide. These messages may include service updates, reminders, customer support responses, and other transactional communications.

• Opt-Out: Reply STOP to any message at any time to unsubscribe. You will receive a confirmation and no further messages will be sent.
• Help: Reply HELP or contact us at +1 916-286-9210.
• Rates: Message and data rates may apply based on your mobile carrier plan.
• Frequency: Message frequency varies based on your engagement with us.
• No Third-Party Sharing: Your phone number will not be shared with third parties for their own marketing purposes.

See our full SMS Terms & Conditions for complete details.

We use cookies and similar tracking technologies to operate and improve our website. Types of Cookies We Use

• Essential Cookies: Required for the website to function correctly (e.g., session management). These cannot be disabled.
• Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics). Data is aggregated and anonymized where possible.
• Advertising Cookies: Used to deliver relevant ads and measure campaign performance (e.g., Google Ads conversion tracking, Meta Pixel).

Your Cookie Choices
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on and opt out of interest-based ads at optout.aboutads.info.

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this Policy
• Maintain active client relationships and project records
• Comply with legal, tax, and accounting obligations (typically 7 years under IRS guidelines)
• Resolve disputes and enforce agreements

When personal information is no longer required, we securely delete or anonymize it. SMS consent records are retained for a minimum of 4 years in accordance with TCPA requirements.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• TLS/HTTPS encryption for all data in transit
• Access controls and authentication requirements for internal systems
• Regular security assessments of our infrastructure and vendor relationships
• Secure credential management practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@the-boost-online.com and we will promptly delete it in accordance with the Children's Online Privacy Protection Act (COPPA).

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

In compliance with the CAN-SPAM Act, all commercial emails we send will:

• Clearly identify The Boost Online LLC as the sender
• Include a valid physical mailing address: 4451 Gateway Park Blvd, Sacramento, California 95834
• Provide a clear and easy mechanism to opt out of future marketing emails
• Honor opt-out requests within 10 business days
• Not use deceptive subject lines or misleading header information

Transactional emails (e.g., project updates, invoices) are exempt from opt-out requirements as they are necessary for service delivery.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

• Updating the "Effective Date" at the top of this page
• Posting a notice on our website
• Sending an email notification to active clients where appropriate

Your continued use of our website after changes are posted constitutes your acceptance of the updated Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy team: The Boost Online LLC
4451 Gateway Park Blvd, Sacramento, California 95834
Email: info@the-boost-online.com
Phone: +1 916-286-9210
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PT We are committed to resolving privacy concerns promptly and transparently.