SMS Terms & Conditions

The Boost Online LLC operates an SMS messaging program to communicate with clients, leads, and individuals who have provided express written consent to receive text messages from us. Messages sent through this program may include:

• Responses to contact form submissions and service inquiries
• Project updates, milestone notifications, and delivery confirmations
• Appointment and meeting reminders
• Customer support assistance and technical help
• Promotional messages about our services (only where separately consented to)

This program is operated in compliance with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and applicable state laws including California's consumer protection statutes.

You opt into our SMS program by checking the SMS consent checkbox on our website contact form and submitting your phone number. By doing so, you provide express written consent under the TCPA to receive text messages from The Boost Online LLC at the phone number provided. Your consent is:

• Voluntary — it is not a condition of purchasing any service
• Revocable at any time (see Section 3)
• Specific to The Boost Online LLC — we will not share your number with third parties for their own SMS marketing

By opting in, you confirm that:

• You are the account holder or have the account holder's permission to enroll the number
• You are 18 years of age or older
• The phone number you provided is accurate and current

You may opt out of our SMS program at any time by replying STOP to any text message you receive from us. Upon receipt of your STOP request:

• We will send you a single confirmation message acknowledging your opt-out
• No further marketing or promotional messages will be sent
• Transactional messages necessary for active service delivery may continue until your project is concluded

You may also opt out by:

• Emailing us at info@the-boost-online.com with your phone number and a request to be removed
• Calling us at +1 916-286-9210 during business hours

Opt-out requests are processed within 10 business days. Records of your consent and opt-out are retained for a minimum of 4 years as required by TCPA regulations.

If you need help or have questions about our SMS program, reply HELP to any message or contact us directly:

• Text HELP to 916-286-9210
• Email: info@the-boost-online.com
• Phone: +1 916-286-9210
• Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PT

Message frequency varies and depends on the nature of your engagement with us. Typical message frequency is 1–4 messages per month, but may be higher during active project phases or when responding to your inquiries. We will not send unsolicited bulk marketing messages. Messages are sent in direct response to your interactions or in connection with active service engagements.

Message and data rates may apply depending on your mobile carrier plan and your device's data plan. The Boost Online LLC does not charge separately for SMS messages; however, your carrier may charge for standard text messages or data usage. Please contact your wireless carrier for details on your plan's rates for SMS messages. Common carriers include AT&T, T-Mobile, Verizon, US Cellular, and others. The Boost Online LLC is not responsible for any charges applied by your wireless carrier.

Our SMS program is available on all major US wireless carriers including, but not limited to: AT&T · T-Mobile · Verizon · Sprint · Boost Mobile · US Cellular · Cricket Wireless · Metro by T-Mobile · Google Fi · Consumer Cellular Carrier participation may change. We are not liable if your carrier does not support our SMS program or if messages are not delivered due to carrier issues.

Your mobile phone number and any personal information you provide is handled in accordance with our Privacy Policy. Key points regarding your phone number:

• We will not sell, rent, or share your mobile number with third parties for their own marketing purposes.
• Your number may be shared with our SMS technology providers solely to deliver messages on our behalf.
• We retain records of your consent and messaging history as required by TCPA regulations (minimum 4 years).

We reserve the right to modify or terminate the SMS messaging program at any time. If we make material changes to these SMS Terms, we will notify enrolled users via text message or by updating this page. Your continued participation in the program after such notice constitutes acceptance of the updated terms.

For any questions or concerns about our SMS program or these terms, contact us at: The Boost Online LLC
4451 Gateway Park Blvd, Sacramento, California 95834
Email: info@the-boost-online.com
Phone: +1 916-286-9210